Frequently Asked Questions

Where is Koreshan State Park?

We are nestled within Koreshan State Park in Site 22 - 25. For your convenience, here's the address of the park:

3800 Corkscrew Road

Estero, Fl 33928

When can I check in to my glamping site? 

Check-in is at 3:00 p.m. If you will arrive after sunset, contact us in advance for a code to access the park's front gate. You are also welcome to come early and enjoy the park, before proceeding to your tent at 3:00 p.m.

Is early check-in possible? 

Early check-in at 1 p.m. is subject to availability and requires prior purchase. You may add on Early Check-in during your reservation process online. 

What should I do if I arrive late, and the ranger station is closed? 

Using the gate code we provide you, enter the park and proceed to your tent but ensure to visit the ranger station the next morning for your vehicle pass.

What is the check-in procedure?

Guests should give their name at the ranger station for confirmation. If not listed, show your confirmation number/email, especially for last-minute bookings.

What is the check-out time and process? 

Check-out is at 11:00 a.m. Ensure all garbage is deposited in dumpsters upon leaving. Please turn on the ceiling fans and AC system with the thermostat to 70 degrees 'cool.'

What is your cancellation policy?

INDIVIDUAL RESERVATION POLICIES

• Refundable Period: Cancel more than fourteen (14) days before your reservation and receive a refund of 95% of the total reservation amount.
• Non-Refundable Period: No refunds if you cancel within fourteen (14) days of check-in. You can gift your reservation to someone else.
• Cancellation Method: All cancellation requests must be made in writing by emailing ftmyers@tlglamping.com.
• Weather and Illness: No cancellations or refunds for bad weather or personal illness. We recommend that all individual reservations purchase our Cancellation Insurance for greater flexibility. Without travel protection, Timberline Glamping Ft. Myers  will not issue refunds for any weather-related event, illness, accident/injury, death of a family member, pre-existing medical condition or any other unforeseen circumstance. In case of a hurricane, tropical storm or other unforeseen state park closure, refunds will only be issued if travel protection was purchased. If the park shuts down due to a weather or other event, and you did not purchase insurance, you will have the option to reschedule for a future date.

GROUP RESERVATION POLICIES

• Group Classification: Three or more sites are considered a Group Reservation.
• No Cancellation Insurance: Not available for group bookings.
• Cancellation Deadline: Must email cancelations or changes to ftmyers@tlglamping.com at least 30 days before check-in. Otherwise, you’ll be charged the full amount.
• Deposit Policy: Group reservation deposits are non-refundable and non-transferable.

CANCELLATION INSURANCE

Why Get It: Protects your trip against bad weather, unexpected illnesses, and unforeseen circumstances.

When to Buy: Add at booking or email ftmyers@tlglamping.com to add it at least fourteen (14) days before your reservation.

Fine Print:

• Cancellation Period: Cancel or change your reservation before 3 pm two days before check-in for a full refund (minus insurance cost).
• Last-Minute Cancellation: If you cancel within 48 hours (after 3 pm two days before your stay), you only lose your deposit (plus the insurance cost).
• One Policy Per Accommodation: Each accommodation needs its own insurance.
• Non-Refundable: The insurance fee itself is non-refundable.
• Deadline to Add: Must be added fourteen (14) days prior to check-in or at the time of reservation.
• Not for Groups: Insurance is not available for group reservations.

What is included in the glamping site? 

The site includes a furnished tent with beds, linens, lamps, heating & AC, a mini-fridge, Keurig coffee maker, hammocks, a charcoal grill, fire pit, and a picnic table.

Does the tent have AC and heat?

Our tents come with AC and heating to enhance your comfort, but remember, they're canvas-walled. The climate control moderates temperatures but can't replicate home insulation. Keep tents closed in heat to stay cool, open at night for a breeze, and layer up in cold months. Enjoy nature with a touch of comfort!

Are there bathrooms?

The path to access the restrooms and showers is found beside sites #22. There are no bathrooms inside of the tents.

What should I bring?

Remember to pack comfortable clothing, both beach and bath towels, food and cooking supplies, drinks, and your favorite people! Don't forget essentials like matches, charcoal, flashlight, bug spray, sunscreen, a good book, games, and hiking shoes. Firewood and fire starters can be pre-ordered from us for convenience, or you may bring your own. Enjoy your stay!

Can additional tents be pitched on the site?

Yes, with prior approval. In most cases a small tent for kids to have the “full” camping experience is permitted on the gravel area adjacent to the tent. However, large multi-room tents will most likely not be allowed.

Is glamping still camping?

Yes, glamping is camping redefined with added comforts and luxuries. While you enjoy the great outdoors and activities typical of traditional camping, our tents offer enhancements like comfortable bedding and climate control to moderate temperatures, blending the natural charm of camping with modern conveniences. However, remember our accommodations have canvas exteriors; the climate control—AC in summer and heating in winter—is designed to make your stay comfortable but won’t replicate the indoor environment of a home. We suggest keeping tents closed during hot days and open at night to embrace the breeze, and wearing warm clothing in cooler seasons. This way, you experience the authenticity of camping with the added benefits of luxury, ensuring a memorable and enjoyable outdoor adventure.

What park rules should I be aware of?

Key rules include gate closing at sunset, quiet time from 11 p.m. to 7 a.m., leashing and controlling pets, and zero allowance for collecting firewood.

What should I know about wildlife in the park?

Regarding wildlife in the park, please refrain from feeding or approaching animals. Ensure your food and trash are securely stored to prevent attracting wildlife. Stick to marked trails and avoid venturing into bushes or sea grape areas. While fire ants pose a common risk, snakes may also inhabit these spaces. Stay safe by observing these guidelines.

Do you allow pets?

We love our furry Glampers! Just add the $45 pet fee for each pet in the add-on section at checkout or send us an email letting us know ahead of time and we will get that added. 

You may not leave your pet alone in the tents unless properly crated. You are financially responsible for any damage that is done to our accommodations by your pets.

Are smoking and open flames permitted? 

Smoking is not permitted in or around the glampsites. Open flames, including candles, are prohibited inside tents due to fire risks. Fines apply for violations.

All fires must be contained to designated fire rings and charcoal grills only.

How does the weather affect my stay? 

Our tents are equipped for rain, but we do not cancel for rain, wind, or thunderstorms. Consider purchasing travel protection for unforeseen cancellations.

Can I view a tent before booking? 

For privacy and security, direct viewing of tents is not allowed. We do try to make sure all photos are not staged and are an accurate representation of the accommodation. 

Can I purchase items from the tent? 

Yes, items available in our online store can be purchased. Notify us, and we can charge them to your account.

What if I leave something behind?

Any item we find to have been left behind will be placed in Lost & Found and remain there for 14 days. On the 15th day, items are taken to our local donation center. If you left something behind, we are happy to mail the item back to you and charge the card on file for shipping and packaging (if needed).

Are your glamping sites accessible? 

Accessibility ramps are available upon request for all sites. Specific sites (#22) offer greater accessibility features—accessible picnic table, paved driveway, and paved pathway to the bathhouse.

Is WIFI available? 

WIFI is not available in our tents, but the use of your cell phone's hotspot feature has worked well for most service providers.